Technical Systems Manager

4 days ago


Dubai, Dubai, United Arab Emirates Duncan & Ross Full time

Job Summary:

Duncan & Ross is seeking a highly skilled Technical Systems Manager to oversee the Centralized Data Repository (CDR) and Business Gateway. The ideal candidate will have a strong background in IT infrastructure and excellent technical supervision skills.

Key Responsibilities:

  • Ensure the CDR and Business Gateway are running at optimal levels, processing transactions efficiently, and meeting system performance metrics.
  • Supervise and liaise with technical vendors on implementations and deployments, ensuring seamless integration and minimal downtime.
  • Coordinate with internal and external organizations to ensure system functions, features, and content meet business requirements.
  • Manage website content, including adding, editing, removing, and publishing content, as well as case management and follow-up.
  • Provide training and technical support to end-users, ensuring they have the necessary skills to utilize the systems effectively.
  • Proactively resolve bugs, implement upgrades, and improve system performance, ensuring the systems are always running at optimal levels.

Requirements:

  • Arabic and English language proficiency (speaking and writing).
  • Strong computer skills, including presentations and file management.
  • Reporting skills and on-call availability for emergency situations.

Education and Experience:

  • College diploma or professional degree in Information Technology or Computer Science.
  • Two to three years of general work experience.

Vertical:

Technology

Remote Work: No



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