Technical Systems Manager
4 days ago
Job Summary:
Duncan & Ross is seeking a highly skilled Technical Systems Manager to oversee the Centralized Data Repository (CDR) and Business Gateway. The ideal candidate will have a strong background in IT infrastructure and excellent technical supervision skills.
Key Responsibilities:
- Ensure the CDR and Business Gateway are running at optimal levels, processing transactions efficiently, and meeting system performance metrics.
- Supervise and liaise with technical vendors on implementations and deployments, ensuring seamless integration and minimal downtime.
- Coordinate with internal and external organizations to ensure system functions, features, and content meet business requirements.
- Manage website content, including adding, editing, removing, and publishing content, as well as case management and follow-up.
- Provide training and technical support to end-users, ensuring they have the necessary skills to utilize the systems effectively.
- Proactively resolve bugs, implement upgrades, and improve system performance, ensuring the systems are always running at optimal levels.
Requirements:
- Arabic and English language proficiency (speaking and writing).
- Strong computer skills, including presentations and file management.
- Reporting skills and on-call availability for emergency situations.
Education and Experience:
- College diploma or professional degree in Information Technology or Computer Science.
- Two to three years of general work experience.
Vertical:
Technology
Remote Work: No
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