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Financial Services Representative

1 week ago

Dubai, Dubai, United Arab Emirates Deutsche Bank Full time

About the Role:

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  • We are seeking a highly skilled and detail-oriented individual to join our team as a Client Support Specialist. This role will involve providing exceptional customer service, responding to client inquiries, and assisting with day-to-day business activities.
  • As a key member of our operations team, you will be responsible for handling requests, resolving issues, and ensuring seamless execution of client transactions.
  • Your excellent communication and interpersonal skills will enable you to build strong relationships with clients, colleagues, and stakeholders, while your organizational skills will allow you to manage multiple tasks and priorities effectively.
  • With a focus on delivering outstanding results, you will contribute to the success of our business and help us maintain our reputation as a leading financial institution.
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About Deutsche Bank:

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Deutsche Bank is a leading global bank with a long history of innovation and excellence. We offer a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth.

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What You Will Do:

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  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and efficient manner.
  • Assist with day-to-day business activities, including handling requests, processing transactions, and maintaining accurate records.
  • Work closely with colleagues and stakeholders to ensure seamless execution of client transactions and effective communication of information.
  • Develop and maintain a deep understanding of our products and services, as well as industry trends and regulatory requirements.
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Your Skills and Experience:

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  • Bachelor's degree or equivalent
  • Fluency in English (written and verbal) is mandatory. Fluency in Arabic is a good to have skill.
  • Minimum 3-5 years of relevant client servicing or assistant relationship manager experience within the banking and financial industry
  • Able to manage time and multitask
  • Strong inter-personal, communication and consulting skills
  • Excellent teamwork skills and the ability to work in virtual global teams and a matrix organization
  • Client Centric