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Financial Services Representative

3 weeks ago

Dubai, Dubai, United Arab Emirates Zurich Insurance Full time

This exciting opportunity allows you to grow professionally and make a meaningful contribution to our organization. You will have the chance to work closely with colleagues in other functions to ensure sales campaigns are executed effectively and contribute to the planning of sales campaigns. Additionally, you will participate in corporate distribution projects as appropriate and carry out tasks such as preparing customer and distributor reports to support the implementation of projects to time and quality standards.

Accountabilities
  1. Establishing a consistent view of the customer across all Zurich businesses and institutionalizing customer relationships at all appropriate functions and levels.
  2. Maintaining oversight of service delivery to ensure service expectations are fulfilled; taking actions to enforce/reinforce partners' focus across teams.
  3. Investigating and reviewing customer cases and claims and representing the organization in contentious cases to ensure a speedy resolution in accordance with regulatory requirements and company policies.