Staff Banking Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

As a Customer Relationship Expert at First Abu Dhabi Bank, you will be responsible for delivering exceptional customer experiences to our staff. This involves building trust, understanding their needs, and providing tailored solutions to meet their expectations.

About the Job

We're looking for an experienced professional who can manage our staff portfolio and drive business growth through high-level service standards. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a proven track record in sales and customer service.

Core Responsibilities
  • Manage Staff Portfolio: Develop and implement strategies to grow our staff portfolio, focusing on customer satisfaction and loyalty.
  • Service Standards: Maintain high-level service standards across all interactions with staff, ensuring a seamless experience.
  • Product Awareness: Create awareness among staff about our banking products and services, highlighting their benefits and value proposition.
  • Helpdesk and Induction: Organize helpdesk and induction activities to promote our products and services.
  • Lead Generation: Utilize CRM systems to generate leads and follow up with prospects.


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