Retail Banking Specialist

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank PJSC Full time

First Abu Dhabi Bank PJSC is committed to creating a workplace where diversity and inclusion thrive. We believe that embracing different perspectives and experiences drives growth and innovation.

Job Description

We are looking for a Retail Banking Specialist to join our team. This role involves developing account plans, providing inputs to the Unit Head, and building effective relationships with customers.

  • Understand client requirements and collaborate with products and related partners to meet business needs.
  • Assess opportunities and develop strategies to maximize potential and cross-sell products.
  • Act as the main point of contact for all clients in the portfolio to ensure timely and effective issue resolution.
Responsibilities
  • Manage customer relationships and accounts under the guidance of the Unit Head.
  • Develop and execute a call program to evaluate risks and identify opportunities for growth.
  • Collaborate with stakeholders to deliver excellent client experience and ensure regulatory compliance.
Qualifications
  • 5+ years of experience in retail banking or customer relationship management.
  • Bachelor's Degree in Business Administration, Finance, or a related field.
  • SCA certification (CISI Level 3) and UAE Rules & Regulations knowledge.


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