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UAE National

2 months ago

Sharjah, Sharjah, United Arab Emirates Landmark Group Sharjah Full time
Key Responsibilities:
  • Cultivating Strong Business Relationships: Foster exceptional relationships with clients through the provision of outstanding after-sales service, ensuring their needs are met and exceeded.
  • Onboarding Excellence: Create a seamless onboarding experience for new clients, setting the tone for a long-term partnership.
  • Client Interaction: Regularly engage with clients through various communication channels, including face-to-face meetings, to understand their needs and preferences.
  • Client Retention: Identify opportunities to overcome clients' initial reservations about company products, ultimately driving sales growth and customer loyalty.
  • Client Management: Maintain accurate records of all existing and potential clients, ensuring timely and effective communication.
  • Response and Resolution: Respond promptly and professionally to client inquiries, resolving issues efficiently and effectively.
  • Team Leadership: Provide guidance and training to client service employees, empowering them to deliver exceptional service and drive business results.
  • Training and Development: Organize training seminars to equip clients with the knowledge and skills needed to fully utilize product features and benefits.
  • Operational Efficiency: Ensure that the correct terms of sale are entered into the client database, preventing avoidable billing issues and maintaining operational efficiency.