Duty Manager Lead

2 weeks ago


Dubai, Dubai, United Arab Emirates Accor Full time

Job Description

Accor Hotel Duty Manager

As a Duty Manager at Accor, you will be responsible for leading and managing all aspects of the Rooms department, ensuring exceptional guest experiences and maximizing revenue through yield management strategies.

Key Responsibilities

  • Lead and manage the Rooms department, ensuring all service standards are followed and guests receive friendly and engaging service.
  • Handle guest concerns and react quickly to guarantee memorable moments for our guests.
  • Participate in yield management meetings and implement supporting revenue management strategies and practices.

Requirements

A service-focused personality is essential, with previous leadership experience required. Prior experience working with Opera or a related system is also preferred. You should be able to build and maintain good relationships with all stakeholders, communicate clearly, and lead by example.


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