Service Compliance Leadership Role

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full time

We are seeking an accomplished professional to take on the challenging role of Service Compliance Leadership at Etihad Airways. As a key member of our Airport Guest Services team, you will play a vital part in shaping our service standards and ensuring compliance across all airport operations.

In this position, you will develop and implement strategies to meet regulatory requirements, leveraging your expertise in policy development and training. Your excellent communication skills will enable you to collaborate effectively with various stakeholders, driving continuous improvement in service delivery.

Main Responsibilities:
  • Lead the development and implementation of compliance programs and processes.
  • Provide expert guidance on regulatory requirements and best practices.
  • Foster strong relationships with internal stakeholders to ensure seamless service delivery.
Key Requirements:
  1. Minimum 10 years of experience in airport guest services or a related field.
  2. Strong background in regulatory compliance and service quality assurance.
  3. Outstanding leadership and communication skills.


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