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Culinary Service Specialist

3 months ago

Dubai, Dubai, United Arab Emirates the first group dubai Full time

POSITION SUMMARY
As a key member of our hospitality team, you will play a vital role in ensuring an exceptional dining experience for our guests. Your responsibilities will encompass a variety of tasks aimed at maintaining high standards of service and presentation.

PRIMARY RESPONSIBILITIES

  • Prepare dining areas prior to service, ensuring tables are set and cutlery is polished to perfection.
  • Monitor inventory levels of supplies and communicate any shortages to management promptly.
  • Possess in-depth knowledge of menu offerings and beverage selections across various outlets.
  • Provide service in designated areas, including conference rooms and other dining venues as needed.
  • Take guest orders, offering menu explanations and recommendations to enhance their dining choices.
  • Collaborate with management for guidance and support when necessary.
  • Communicate effectively with kitchen staff regarding orders, ensuring clarity on guest preferences and special requests.
  • Proactively promote food and beverage options, informing guests of current promotions.
  • Prepare beverages and light snacks as required, ensuring timely service.
  • Assist with events and receptions, providing attentive service to guests.
  • Handle payment transactions and complete necessary closing paperwork as needed.
  • Deliver food and beverage services with a focus on attentiveness and efficiency throughout the guest's stay.
  • Manage reservations in coordination with supervisors and hosts, accommodating special requests from guests.
  • Perform cleaning duties during and after service to maintain a pristine environment.
  • Ensure all guest areas are kept immaculate and welcoming.
  • Participate in departmental meetings to stay informed and engaged.
  • Gather guest feedback and relay it to management for continuous improvement.
  • Contribute ideas for enhancing service quality and operational efficiency.
  • Utilize software systems in the dining outlets to accurately process orders.
  • Strive to exceed guest expectations in every interaction.