Client Experience Specialist
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Quanterra Group. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Client Communication: Serve as the primary point of contact for clients, handling inquiries and resolving issues in a professional and courteous manner.
- Service Delivery: Provide accurate and timely information regarding our services, company policies, and market trends to ensure a high level of client satisfaction.
- Issue Resolution: Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.
- Service Requests: Assist clients with service requests, including maintenance issues, lease agreements, and account inquiries.
- Record Keeping: Maintain detailed records of client interactions, transactions, and feedback in our CRM system.
- Collaboration: Collaborate with other departments, such as sales and maintenance, to ensure seamless service delivery and address client needs effectively.
- Continuous Improvement: Develop and implement strategies to enhance the customer experience and improve service quality.
- Client Feedback: Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.
Requirements:
- Education: Bachelor's Degree in Business Administration, Communications, or a related field.
- Experience: Minimum 2 years of experience in a customer service role, preferably within the real estate or property management sector.
- Skills: Excellent verbal and written communication skills, with a strong customer-focused attitude.
- Conflict Resolution: Proven ability to handle difficult situations with diplomacy and resolve conflicts effectively.
- Technical Skills: Proficient in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Market Knowledge: Knowledge of Dubai real estate market trends and regulations is an advantage.
Work Arrangement:
No remote work arrangement is available for this position.
-
Client Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Siemens Full time**Job Summary**As a Client Support Specialist at Siemens, you will play a critical role in delivering exceptional customer experience through phone, email, and chat support. Your primary objective will be to drive client retention by providing timely and effective solutions to their queries.**Key Responsibilities:**Deliver legendary customer support by...
-
Client Experience Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Chalhoub Group. As a Client Advisor, you will be responsible for delivering exceptional guest experiences, achieving individual and collective sales targets, and ensuring the implementation of CRM, CX, and other key customer and people initiatives in-store.Key...
-
3D Visualisation Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Designlab Experience Full timeAbout the RoleWe are seeking a highly skilled and experienced Visualiser to join our team at Designlab Experience. As a Visualiser, you will play a crucial role in bringing our clients' visions to life through stunning 3D visualisations.Key ResponsibilitiesSupport our creative team in developing winning pitches and presentations for clients.Work closely with...
-
Client Experience Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Luxury Retail Advisor to join our team at Chalhoub Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our luxury retail stores.Key ResponsibilitiesCustomer ExperienceRepresent the Chalhoub Group brand by...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Apt Resources | Recruitment Specialists Full timeRole OverviewAs a Client Relations Specialist, you will play a pivotal role in enhancing customer satisfaction and driving sales performance. Your primary responsibilities will include:Delivering exceptional customer service to our clientele.Addressing customer inquiries and resolving complaints promptly.Maintaining an inviting and organized store...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates IBIS Full timeClient Relations SpecialistRole OverviewAs a Client Relations Specialist, you will be the first point of contact for our guests, ensuring their experience is exceptional from arrival to departure. Your role is crucial in creating lasting impressions and memorable stays.Benefits of Joining Us:Access to an employee benefit card that provides discounted rates...
-
Project Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Designlab Experience Full timeProject Coordinator Job DescriptionAt Designlab Experience, we're seeking a highly organized and detail-oriented Project Coordinator to join our team. As a Project Coordinator, you will play a crucial role in supporting our project managers and producers in delivering exceptional results and exceptional client service.Key Responsibilities:Assist project...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates BD SELECT Full timeCompany Overview:BD SELECT is seeking a dedicated Client Relations Specialist to enhance our customer service team. This role is essential for maintaining strong relationships with our clients and ensuring their needs are met with the highest standards.Key Responsibilities:Act as the primary point of contact for client inquiries and concerns.Manage client...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates BD SELECT Full timeCompany Overview:BD SELECT is seeking a dedicated Client Relations Specialist to enhance our customer service team. This role is pivotal in ensuring client satisfaction and fostering strong relationships with our clients.Key Responsibilities:Manage and resolve client inquiries and issues efficiently.Collaborate with various departments to ensure seamless...
-
Client Renewal Specialist
1 month ago
Dubai, Dubai, United Arab Emirates NADIA Recruitment Dubai Full timeRole OverviewThe Client Renewal Specialist will play a crucial role in ensuring client satisfaction and retention through effective management of the renewal process.Key Responsibilities:Engage proactively with clients to identify their renewal requirements and offer tailored support.Oversee and streamline the renewal process, ensuring all necessary...
-
Client Renewal Specialist
1 month ago
Dubai, Dubai, United Arab Emirates NADIA Recruitment Dubai Full timeRole Overview:The Client Renewal Specialist will be responsible for managing the renewal process for our valued clients, ensuring their needs are met with a high level of service.Key Responsibilities:Engage proactively with clients to assess their renewal requirements and offer tailored support.Oversee and streamline the renewal process, which includes...
-
Client Support Specialist
1 month ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeOverviewAs a Client Support Specialist at IIQAFGROUP, you will play a crucial role in ensuring customer satisfaction and providing exceptional service to our clients.Key ResponsibilitiesAddress client inquiries and deliver prompt and precise responses.Assist clients with technical challenges and troubleshoot issues effectively.Work collaboratively with...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Insight Global Full timePosition OverviewAs a Client Relations Specialist, you will play a crucial role in ensuring exceptional service delivery to our clients. Your responsibilities will include:Database Management: Maintain and organize the Client Relationship Management (CRM) database and client files, ensuring accuracy in filing, copying, and data entry.Issue Resolution:...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Noon Dubai Full timeRole Overview:As a Client Relations Specialist, you will be responsible for overseeing a selection of small to medium-sized restaurant partners, ensuring their success and satisfaction with our services.Key Responsibilities:● Cultivating and sustaining exceptional relationships with our restaurant partners.● Taking ownership of your assigned portfolio,...
-
Client Engagement Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Robert Walters Full timeRobert Walters, a leading international recruitment consultancy, is seeking a Client Engagement Specialist. The selected candidate will be responsible for managing various initiatives concurrently, ensuring the delivery of outstanding results.Key ResponsibilitiesEstablish and nurture positive relationships with clients, consulting teams, project advisors,...
-
Client Engagement Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Robert Walters Full timeRobert Walters, a leading international recruitment consultancy, is seeking a Client Engagement Specialist. The selected candidate will be responsible for managing various initiatives concurrently, ensuring the delivery of outstanding results.Key ResponsibilitiesEstablish and nurture strong working relationships with clients, consulting teams, project...
-
Client Support Specialist
1 month ago
Dubai, Dubai, United Arab Emirates raqmiyat dubai Full timeClient Support Specialist at Raqmiyat DubaiWe are seeking a dedicated Client Support Specialist to join our team. The ideal candidate will possess a strong background in technical support within the healthcare sector.Educational Background: A Bachelor's degree in Computer Science or a related discipline is required.Certifications: Professional certifications...
-
Client Experience Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Sundus Full timePosition: Customer Experience ManagerCandidate Profiles: Open to UAE Nationals and Expatriates.Qualifications:Bachelor's degree in Social Sciences, Education, Psychology, or related fields.Experience:A minimum of 4 to 5 years in a customer engagement-related position, ideally with experience in Early Childhood or social development.Proficiency in both Arabic...
-
Client Liaison Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Apple Dubai Full time**Job Summary**The ideal candidate will work closely with the Apple Dubai team to ensure the successful execution of business objectives. As a key member of the team, you will be responsible for maintaining high levels of outreach and developing a strategy for long-term success across a portfolio of clients and prospects.**Key Responsibilities:**Collaborate...
-
Client Relations Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Qureos Inc Full timePosition Overview:Qureos Inc is in search of a committed Marketing Specialist. This role involves direct engagement with customers, delivering exceptional service, driving sales initiatives, conducting training sessions, and managing sales operations.Key Responsibilities:Achieve the designated targets for the assigned territory, including lead...