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B2B Sales Ambassador
2 months ago
**About the Role**
We are seeking a highly motivated and results-driven B2B Sales Ambassador to join our team at Majid Al Futtaim. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Customer Service Excellence: Be the ultimate champion of customer service standards, understanding customer needs and ensuring the fulfillment of an exceptional experience for the customer.
- Sales Performance: Achieve set sales targets and use creative ways to exceed them, keeping the customer in mind.
- Operational Excellence: Take the lead to ensure operational standards are in line with company guidelines at all times.
- Issue Resolution: Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the B2B Sales Manager.
- Product Knowledge: Ensure awareness and understanding of product range and current in-store promotion details, sharing the information with customers.
- Security and Compliance: Comply with all security policies and regulations, minimizing exposure to stock loss.
- Team Collaboration: Support internal teams as and when required through the sales process, ensuring maximum benefit to the business.
- Sales Enablement: Use advanced selling skills to better support the customer's needs, generate high-value transactions, and build a consistent flow of repeat customer and recruit new customers.
Requirements:
- Education: High School Certificate
- Experience: 3-5 years industry experience
- Sales Experience: Sales experience is required.
- Communication Skills: Good communication skills
- Industry Expertise: Furniture, Hospitality, Catering is a must.