Audio-Visual Support Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and experienced AV Technician to join our team at Anantara Hotels & Resorts. As an AV Technician, you will be responsible for ensuring that all audio-visual and IT needs of our guests are met, and that all IT equipment works to their full satisfaction.

Key Responsibilities
  • Provide exceptional support to guests, particularly those involved in coordinating meetings and conferences, to ensure that all their audio-visual and IT needs are met.
  • Maintain a thorough knowledge of standard IT equipment and how it all works together, including PCs, laser projectors, audio speakers, TVs, DVD players, and CD-ROM players.
  • Anticipate and pre-empt guest requirements for cables, adaptor plugs, projector screens, laser projectors, and other IT collateral and peripherals.
  • Stay up-to-date with the latest hardware, operating systems, application software, and supporting tools available in the market today.
  • Advise the hotel GM and Financial Controller on recommended IT spend and upgrade requirements.
  • Support the IT needs of colleagues across all departments.
Requirements
  • High School diploma
  • Previous experience in the same position for at least 1 year
  • Luxury hotel experience is a must
  • Passion for excellent service
  • Excellent team player and great communication skills


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