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IT Support Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates ADNOC - Distribution Full time

About ADNOC Distribution

ADNOC Distribution is a leading petroleum company in the Arab Gulf region. Our operations include retail, aviation and manufacturing.

We are seeking an IT Support Specialist to join our team. The successful candidate will provide first and second line IT support services to users across various locations ensuring a quick response to user problems within SLA guidelines.

Key Responsibilities:

  1. Providing technical assistance to users on IT-related issues
  2. Installing and setting up IT equipment at distribution sites
  3. Managing the service catalogue
  4. Conducting training and creating awareness to end-users on IT services and new releases

Requirements:

  1. Diploma in Computer Engineering or equivalent
  2. At least 3 - 5 years experience in a similar position
  3. Strong IT troubleshooting and problem-solving ability
  4. Good English language skills - both written and spoken