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Store Director

2 months ago

Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

Key Responsibilities:

  • Lead by example and represent the CHALHOUB Group brand by communicating its values and philosophy through all activities and interactions with customers and other team members.
  • Develop, execute, and monitor the store business plan to achieve sales targets and key performance indicators (KPIs).
  • Manage the customer database to build strong relationships with customers and create future potential selling opportunities.
  • Stay ahead of the latest market trends, products, and competitors, and share feedback with relevant stakeholders in the back-office team. Conduct quarterly business analysis and discuss the outcome with your team and line manager.
  • Think strategically by leveraging all types of point of sales online and offline.

Team Leadership and Development:

  • Provide a clear vision to the team about the business and store's vision and key directions.
  • Identify, recruit, develop, and retain strong talents.
  • Create a positive work environment based on trust, respect, and fairness, and be the voice of the employees when needed by sharing any of their feedback, challenges, and concerns with the leadership and HR teams.
  • Act as a coach for the team members and promote a growth mindset by leveraging the Group's available learning tools and platforms, and constantly monitor the team's development plans and professional growth.
  • Ensure performance improvement plans are discussed and documented in a transparent manner.