Supply Chain Coordinator
1 day ago
Antal International is seeking a highly skilled Logistics & Customer Service Manager to join our dynamic team. As a key member of our organization, you will be responsible for developing and executing strategies to drive business growth and improve customer satisfaction.
About the Role:- Lead cross-functional teams to deliver high-quality customer experiences, exceeding expectations and driving long-term loyalty.
The ideal candidate will have 5+ years of experience in a Multinational or reputed manufacturing company (Steel, Iron, Aluminium, Industrial products, chemicals, Machinery, Building materials) with a strong background in Customer Service, Logistics, Supply chain, Sales Operations, End to End Order Management. They should also possess excellent analytical and problem-solving skills.
Responsibilities:- Analyze data and metrics to identify areas for improvement, developing and implementing process improvements to drive increased efficiency and productivity.
- Develop and maintain relationships with key stakeholders, including suppliers, customers, and internal teams.
- Identify and pursue new business opportunities, driving revenue growth and expanding market share.
- Bachelor's degree in business or a related field.
- 5+ years of experience in a similar role, preferably in the logistics or customer service sector.
- Proven track record of delivering results-driven solutions, with a focus on customer satisfaction and loyalty.
- Excellent analytical, problem-solving, and communication skills.
- Knowledge of ERP systems, CRM software, and other relevant tools.
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