Telephone Service Specialist

Job OverviewAWJ is looking for a talented Telephone Support Specialist to join our team. As a Telephone Support Specialist, you will provide exceptional customer service and technical support to customers via phone.Responsibilities:Handle customer calls, respond to emails, and engage with customers through live chat.Provide technical support and resolve...

Mandarin Oriental Hotel Group Limited is a leading hospitality provider seeking a skilled Telephone Operations Specialist.Key ResponsibilitiesAnswer the hotel's main telephone number, connecting guests and colleagues to the correct extension.Greet callers warmly and sincerely, providing a positive first impression.Carry out wake-up call procedures accurately...

We're looking for a dedicated Telephone and Service Ambassador to join our team at 21c Museum Hotels. As a key point of contact for our guests, you will be responsible for delivering world-class service and support through effective communication and problem-solving skills.Key Job ResponsibilitiesFacilitate seamless communication between guests and internal...

Provide courteous telephone service, manage calls efficiently, maintain hotel information, and possess strong communication skills in English and Arabic.Telephone Operators must provide excellent customer service, manage calls efficiently, and possess strong communication and IT skills, preferably with additional language proficiency.Responsibilities...

Provide courteous telephone service, manage calls efficiently, maintain hotel information, and possess strong communication skills in English and Arabic.Telephone Operators must provide excellent customer service, manage calls efficiently, and possess strong communication and IT skills, preferably with additional language proficiency.Responsibilities...

Job description / RoleEmployment: Full TimeJob Description- Ensure brand standards, policies, and procedures are adhered to at all times.- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments,...

Job DescriptionSpeaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and distributes messages for guests, provides information on...

Job DetailsWe are looking for a highly motivated Telephone Operator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and provide exceptional service to our guests.Key Responsibilities:Answer incoming calls and direct them to guest rooms or hotel personnel.Take and distribute messages for guests, provide...

Job DescriptionSpeaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and distributes messages for guests, provides information on...

Job Description Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests, provides information on...

Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests, provides information on guest services,...

Job Description:We are seeking a skilled Telephone Operator to join our team at Minor International. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests through effective communication and problem-solving skills.Main Responsibilities:Answering incoming calls and directing them to guest rooms or...

Job DescriptionCompany DescriptionFeel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments.Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning...

The Ideal CandidateWe are looking for a skilled and experienced Guest Communications Agent to join our team. If you have a strong background in customer service and are passionate about delivering exceptional service, we would love to hear from you.Main DutiesAnticipate and recognize individual guest needs.Think clearly and maintain concentration to make...

Job Description:This role involves providing top-notch customer service to hotel guests through various communication channels.Main Tasks:Adhere to corporate and hotel policiesAssist with various duties related to hotel operational activitiesMaintain confidentiality and safeguard guest informationMonitor telephone system issues and alert relevant departments...

Roles and responsibilities A Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...

Roles and responsibilitiesA Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...

At Raffles, we are seeking an experienced Arabic telephone operator to provide exceptional customer service and maintain a high level of communication standards.The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring guest satisfaction. Strong communication and IT skills are essential for this role,...

We are seeking a skilled Telephone Operator to join our team at Minor International. As a key member of our hospitality team, you will be responsible for handling incoming calls with a friendly and courteous tone, utilizing your active listening skills to address the needs of our guests efficiently.Your primary duties will include answering and directing...

ResponsibilitiesReceive each guest call in a professional and friendly mannerMaintain effective communication with all related departments to ensure smooth service deliveryHandle every query in a polite and courteous manner and exceed guest expectationsEnsure guests are greeted by name upon calling as per the Hotel StandardMaintain an up-to-date knowledge of...