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Telephone Operator
2 weeks ago
We are looking for a highly motivated Telephone Operator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and provide exceptional service to our guests.
Key Responsibilities:
- Answer incoming calls and direct them to guest rooms or hotel personnel.
- Take and distribute messages for guests, provide information on hotel services, and answer inquiries about public events.
- Provide paging services for hotel guests and employees, and respond to emergency calls.
- Assist with reporting telephone equipment or service complaints and problems, while following telephone etiquette.
Requirements:
- 1 year experience in Rooms or related professional area within a luxury hotel.
- Proven track record in high-class lifestyle resort hotels.
