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Sales Support Specialist

2 months ago

Ajman, Ajman, United Arab Emirates Women First Jobs Full time

**Job Role:** Sales Coordinator

**Job Description:**

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Women First Jobs. As a Sales Coordinator, you will play a critical role in supporting our sales team in achieving their goals.

  1. **Prepare PI as per instructions from the sales team and new customers**: You will be responsible for preparing and sending out product information to customers and sales teams in a timely and accurate manner.
  2. **Handle all customer inquiries for samples**: You will be the primary point of contact for customer inquiries related to samples, and will work closely with the sales team to ensure that customer needs are met.
  3. **Maintain a file for samples inventory and daily basis samples collected customer details**: You will be responsible for maintaining accurate records of samples inventory and customer details, and will use this information to inform sales strategies and customer interactions.
  4. **Follow up with customers for feedback about samples and report to the sales team**: You will follow up with customers to gather feedback on samples and report back to the sales team, providing valuable insights to inform future sales strategies.
  5. **Receive the LPO from the sales team and coordinate with logistics to arrange delivery**: You will work closely with the sales team and logistics team to ensure that orders are fulfilled in a timely and accurate manner.
  6. **Coordinate with customers regarding any issues related to prices and delivery**: You will be the primary point of contact for customer inquiries related to prices and delivery, and will work closely with the sales team to resolve any issues that may arise.
  7. **Address payment issues with customers and coordinate with accounts to send the SOA, receiving cheque copy from the customer**: You will work closely with the accounts team to resolve any payment issues that may arise, and will ensure that all necessary documentation is sent to customers in a timely manner.
  8. **Share/amend documents, invoices, MSDS, TDS, COA, HACCP, ISO with customers**: You will be responsible for sharing and amending documents, invoices, and other relevant information with customers, and will work closely with the sales team to ensure that all necessary information is provided in a timely manner.
  9. **Arrange COA, MSDS, TDS from the import department and make changes as per management instructions**: You will work closely with the import department to obtain necessary documentation, and will make changes to documents as per management instructions.
  10. **Coordinate with the sales team to get the duty paid material list**: You will work closely with the sales team to obtain the duty paid material list, and will use this information to inform sales strategies and customer interactions.
  11. **Handle customers as per sales team instructions and manage logistics-related work when needed**: You will work closely with the sales team to handle customer inquiries and manage logistics-related work, and will use your discretion to ensure that customer needs are met.
  12. **Coordinate with inventory regarding stock levels and update the sales team on daily basis requirements**: You will work closely with the inventory team to ensure that stock levels are accurate, and will update the sales team on daily basis requirements.

**Preferred Industries:**

  • Paint & Coatings, Construction, Adhesives, Food, Fragrances, Personal Care, Flavors, Plastic