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Front Office Team Lead

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time
About the Role

The Front Office Team Lead is responsible for leading and motivating the Front Office team to provide exceptional service to our guests.

This includes welcoming guests and fostering customer loyalty through friendly and personalized interactions.

You will work closely with the Guest Experience Manager to develop high-quality relationships with our guests throughout their stay, ensuring that every interaction is positive and memorable.

In addition to your leadership responsibilities, you will also be responsible for overseeing and supervising guest arrivals and departures, ensuring that all transactions are processed efficiently and accurately.

To succeed in this role, you will need to have a strong leadership focus, excellent communication and problem-solving skills, and the ability to work well under pressure.