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Front Office Team Lead
2 weeks ago
A Career Opportunity that Fosters Growth and Development
We provide a dynamic work environment that offers opportunities for personal and professional growth. Our organization has a strong focus on employee development, making it an ideal place to advance your career.
The Front Office Manager plays a crucial role in the efficient operation of the department, ensuring alignment with our corporate strategies and brand standards. This position is responsible for assisting the Director of Rooms in delivering exceptional guest experiences by managing Front Office operations, including:
- Front Desk
- Front Service (including parking and hotel entrance)
- Communications Centre
- Business Centre
- Grand Club
Key Responsibilities:
- Assist the Director of Rooms in delivering exceptional guest experiences.
- Manage Front Office operations efficiently.
- Ensure departmental activities align with corporate strategies and brand standards.
Requirements:
- Education: University degree or diploma in Hospitality or Tourism management.
- Experience: Minimum 2 years work experience as Front Office Manager.
- Skills: Good problem-solving, administrative, and interpersonal skills are essential.