Learning and Development Strategist
5 days ago
Rivoli Group is seeking a highly skilled Senior Manager to lead its learning and development initiatives. The successful candidate will devise strategies that align with organizational goals, oversee implementation, and assess outcomes.
The ideal candidate will partner closely with business leaders to understand training needs and provide end-to-end solutions using effective innovative methodologies and benchmarking best practices in the retail arena.
Main Responsibilities:
- Identify and Assess Training Needs: Conduct job analysis, career paths, annual performance appraisals, and consultation with line managers and business heads to determine future and current training requirements.
- Develop Training Plans: Create overall or concept-wise training and development plans that address needs and expectations in all areas.
- Implement Innovative Training Methods: Deploy a wide variety of innovative training methods specific to the retail domain, ensuring effective induction, orientation sessions, focused workshops, and Boot Camps.
- Evaluate Program Effectiveness: Monitor and evaluate training program effectiveness, success, and ROI periodically and report on findings.
- Manage Assessment Tools: Manage and deploy assessment tools effectively (Mystery shopping, staff checks, etc.).
- Budget Management: Ensure that the costs of planned programs are within defined budgets.
- Ongoing Development: Provide a platform for ongoing development and amend programs as necessary to adapt to changes occurring in the work environment.
- Stay Up-to-Date: Maintain a keen understanding of training trends, developments, and best practices.
- Knowledge Retention: Build and maintain smart processes and systems to retain and spread knowledge.
- Key Trainings: Conduct key trainings independently.
- HR Areas: Work on critical HR areas related to employee engagement, region development, and communication.
- Regional Travel: Travel to regions periodically; visit stores and competition regularly, analyze, propose, and implement skill systems to all stakeholders.
About You:
- Post Graduate: Post Graduate in Business Administration / HR / Education / Psychology from a reputable institute.
- Experience: Proven working experience of at least 8-10 years as a Training/Learning & Development manager in retail, aviation, hospitality, or service sectors.
- Retail Understanding: Ideally has an understanding of retail, luxury, and high-end luxury market from a multi-national perspective.
- Track Record: Track record in designing and executing successful training programs.
- Familiarity: Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.).
- LMS Tools: Well-versed in LMS tools.
- Communication Skills: Articulate communicator, well-groomed, and ability to bring about change and influence all levels. Strong English language skills.
- Results Orientation: Result-oriented with focus on time, quality, and balanced approach.
- Strong Ethical Values: Strong ethical values and integrity.
- Team Management: Excellent team management skills, ability to develop cohesive performing teams.
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