Customer Service Representative
6 days ago
We are seeking a skilled Reservations Agent to join our team at Novotel Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:- Guest Welcome and Relations: Provide a warm and personalized welcome to guests, ensuring their needs are met and exceeded.
- Administrative Procedures: Ensure that administrative tasks do not compromise guest relations, and prioritize guest satisfaction above all else.
- Sales and Upselling: Make every effort to meet guests' needs, identify opportunities for upselling, and provide tailored recommendations to enhance their stay.
- Communication and Problem-Solving: Deal with guest requests and concerns in a swift, efficient, and sensitive manner, following through to ensure resolution.
- Brand Representation: Convey the Novotel brand image through your attitude and behavior, embodying the values of excellence and hospitality.
- Local Knowledge and Recommendations: Familiarize yourself with the local area, including nearby attractions and competitor hotels, to provide informed recommendations to guests.
- Accor Loyalty Program: Promote the Accor Live Limitless loyalty program to guests, encouraging them to join and take advantage of its benefits.
- Education and Experience: Diploma or degree in hospitality, F&B, or sales, with 1-2 years of experience in customer service or telephone contact roles.
- Skills and Knowledge: Knowledge of reservation and distribution tools, the hospitality sector, and computer literacy, including desktop applications and internet.
- Language Proficiency: Fluency in the national language, with a good working knowledge of English, and a third language as a plus.
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates STAR SERVICES LLC. Full timeCustomer Service RepresentativeAbout the RoleSTAR SERVICES LLC. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key ResponsibilitiesHandle customer...
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Customer Service Representative
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Halian uae Full timeJob Profile: Customer Care RepresentativeWe are seeking a highly skilled Customer Care Representative to join our team at Halian UAE. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex customer issues, and ensuring customer satisfaction.Key Responsibilities:Provide...
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Customer Service Representative
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Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Shangri-La Hotel Qaryat al Beri, Abu Dhabi. As a key member of our Rooms Division, you will be responsible for providing exceptional service to our guests.Key Responsibilities:Interact with clients to understand their needs and preferences.Respond...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Halian uae Full timeJob Profile: Customer Care RepresentativeKey Responsibilities:• Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity, and investment products and transactions, focusing on customer satisfaction, quality, and efficiency.• Communicates with customers regarding service requests or...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Halian uae Full timeJob Profile: Customer Care RepresentativeKey Responsibilities:• Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity, and investment products and transactions, focusing on customer satisfaction, quality, and efficiency.• Communicates with customers regarding service requests or...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sunbulah Group Full timeJob Summary:As a Customer Service Representative at Sunbulah Group, you will play a vital role in providing exceptional personal banking solutions to our customers. Your primary responsibility will be to manage day-to-day interactions with new customers, identify and act on new sales opportunities, and develop relationships in accordance with our agreed...
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Customer Service Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeJob Description**Role:** Customer Service Representative**Location:** Abu Dhabi - Baniyas Branch**Job Summary:**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ADIB - Abu Dhabi Islamic Bank. As a key member of our Call Center team, you will be responsible for delivering exceptional customer service...
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Customer Service Representative
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Abu Dhabi, Abu Dhabi, United Arab Emirates Aldar Education Full timeJob DescriptionWe are seeking a highly skilled and professional Customer Service Representative to join our team at Aldar Education. As a key member of our front desk team, you will be responsible for providing exceptional customer service to all visitors and staff, representing the Academy in a professional manner.Key Responsibilities:Deliver High-Quality...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The First Group Dubai Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at The First Group Dubai. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a memorable and enjoyable dining experience.Key ResponsibilitiesWelcoming Guests:...
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Customer Service Representative
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates teleperformance Full timeCustomer Service Executive RoleWe are seeking a skilled Customer Service Executive to join our team at Teleperformance. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Utilize customer relationship management software to deliver top-notch customer...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The First Group Dubai Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at The First Group Dubai. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a memorable and enjoyable dining experience.Key ResponsibilitiesWelcoming Guests:...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALKHALEEJ TRAINING & EDUCATION Full timeWe are seeking a skilled and professional Customer Service Representative to join our team at ALKHALEEJ TRAINING & EDUCATION. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients by answering their questions, handling complaints, and troubleshooting issues with our products and services.The...
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates teleperformance Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Teleperformance. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients through effective communication and problem-solving skills.Key Responsibilities:Provide top-notch customer...
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Customer Service Representative
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL QANNAATII-BKC Full timeCompany Overview: AL QANNAATII-BKC is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.Job Type: Full-timeKey Responsibilities:Provide exceptional support to clients and customers.Handle inquiries and resolve issues efficiently.Maintain a positive and professional demeanor in all interactions.Requirements:Must be...
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Customer Service Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALKHALEEJ TRAINING & EDUCATION Full timeWe are seeking a highly skilled and professional Customer Service Representative to join our team at ALKHALEEJ TRAINING & EDUCATION. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...
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Customer Service Representative
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AL QANNAATII-BKC Full timeCompany Overview: AL QANNAATII-BKC is a leading organization in the construction sector, dedicated to delivering exceptional service and support.Position: We are seeking a dynamic Customer Service Representative to join our team.Job Type: Full-timeKey Responsibilities:Engage with clients to address inquiries and provide assistance.Maintain a high level of...
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Customer Service Representative
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Majid Al Futtaim. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our customers, ensuring a smooth and enjoyable experience at our shopping centers.Key...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Duserve Full timeRoles and Responsibilities:Job Summary:Duserve is seeking a highly skilled and experienced Customer Service Representative to join our team in Dubai, United Arab Emirates. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring a seamless experience for all visitors.Key...