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Administrative Sales Assistant

2 weeks ago

Dubai, Dubai, United Arab Emirates Rentokil Pest Control South Africa Full time

Rentokil Pest Control South Africa is committed to delivering exceptional customer experiences. As a Customer Service Associate, you will play a vital role in supporting our sales team and driving business growth.

Your primary responsibilities will include:

  • Providing administrative support to the sales team, focusing on efficiency and productivity.
  • Compiling and sending sales proposals, quotes, and contract details, ensuring accuracy and timeliness.
  • Responding to customer inquiries, addressing their needs, and resolving concerns.
  • Managing sales records and tracking sales activities in our CRM system.
  • Collaborating with other departments to address customer issues and improve service delivery.
  • Analyzing sales data and generating reports to inform strategic planning and target achievement.

Qualifications:

We seek an individual with:

  • Previous experience in sales support or an administrative role, which would be advantageous.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
  • Excellent communication skills, both written and verbal, with a commitment to outstanding customer service.
  • Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
  • A detail-oriented mindset, with a focus on accuracy in all tasks.
  • A proactive attitude, with the ability to work independently and as part of a team.

Key Skills:

  • Customer Focus: Demonstrates a commitment to understanding and meeting customer needs.
  • Communication: Excellent written and verbal communication skills.
  • Organizational: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
  • Analytical: Capable of interpreting sales data for improved decision-making.