Forex Relationship Manager
1 week ago
NOVAMARKETS LIMITED is seeking a highly skilled and experienced Forex Client Relationship Executive to join our team. As a key member of our client management department, you will be responsible for building and maintaining strong relationships with our clients, ensuring their trading needs are met, and providing exceptional customer service.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their trading needs and provide tailored solutions.
- Act as the primary point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
- Manage client accounts, including account opening, funding, and troubleshooting any account-related issues.
- Monitor and analyze client trading activity to provide insights and advice that enhance their trading experience.
Requirements:
- Bachelor's degree in any field.
- Minimum of 1 year of experience in a client-facing role within the financial services industry, preferably in Forex and CFDs.
- Strong understanding of Forex and CFDs markets and trading platforms.
- Excellent communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Strong analytical and problem-solving abilities.
- Proficiency in using CRM software and other client management tools.
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