Director of Strategic Transformation

2 days ago


Dubai, Dubai, United Arab Emirates Robert Walters Full time
Job Description

We are seeking a highly experienced Transformation Lead - Shared Services to drive strategic initiatives and operational excellence within our shared services environment. As a key member of our Centre of Excellence, you will lead transformation and change management initiatives, fostering a culture of continuous improvement and adaptability.

  • Develop and execute a strategic roadmap for improved customer experience and operational efficiency, aligned with our digital transformation agenda.
  • Leverage business intelligence to align data-driven insights with transformation efforts, ensuring strategic goals are met.
  • Collaborate closely with IT on solution design and work with Operations to successfully implement changes.
Key Requirements

To be successful in this role, you will require:

  • A Bachelor's degree in finance, business or a related field. An MBA is advantageous.
  • Minimum 15+ years of experience in strategic roles within a bulge-bracket bank.
  • Strong experience in a shared services environment, with a focus on transformation and operational efficiency.
  • Proven success in leading large-scale change management initiatives.


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