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Receptionist - Customer Service Representative
2 months ago
We are seeking a highly skilled and organized Receptionist to join our team at Jeepers Auto LLC. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a professional and welcoming environment for our clients and guests.
Key Responsibilities- Customer Service: Greet and assist visitors in a friendly and professional manner, ensuring their needs are addressed promptly and efficiently.
- Administrative Support: Provide general administrative support, including handling mail, scheduling appointments, and managing office supplies.
- Communication: Effectively communicate with clients and guests, both in person and over the phone, to provide information and resolve inquiries.
- Organization: Maintain a tidy and organized reception area, creating a welcoming atmosphere for clients and guests.
- Coordination: Assist in coordinating meetings and events, including arranging catering and ensuring meeting rooms are set up appropriately.
- Collaboration: Collaborate with other departments to facilitate smooth communication and workflow within the organization.
- Language Skills: Utilize bilingual skills to assist in translating documents or messages as needed.
- Confidentiality: Uphold confidentiality and professionalism in handling sensitive information.
- Language Proficiency: Proficient in spoken and written Arabic and English.
- Experience: Previous experience in a receptionist or customer service role is preferred.
- Skills: Excellent communication and interpersonal skills, strong organizational and multitasking abilities, familiarity with basic office equipment and computer applications.
- Attitude: Positive and welcoming demeanor with a commitment to providing exceptional customer service.
- Work Environment: Ability to work in a fast-paced environment.