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Field Service Operations Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Alfa Laval Corporate AB Full time

About Alfa Laval Corporate AB:

We are a trusted partner in developing sustainable solutions for the future. Our innovative approach inspires progress in vital areas, including energy, food, water, and shipping.

The Position:

We are seeking an experienced Marine Equipment Service Engineer to join our team. As a key member of our Field Service Operations, you will play a crucial role in ensuring the quality of our services and achieving our regional service & marine objectives and growth targets.

Main Responsibilities:

  • Indirectly responsible for the overall Regional Service & Marine objectives and growth targets.
  • Key Tasks include undertaking servicing of equipment as per customer satisfaction and on time, meeting Field Service KPIs aligned with customers' requirements, exploring business development opportunities, supporting warranty claim handling, and more.