Assistant Manager Field Operations
3 weeks ago
Purpose of the job:
The successful applicant will be responsible for Field Service Support in UAE.
Key Objectives:
- Manage ASCs, their service KPI
- Monitor, take measures to improve customer satisfaction
- Understand, monitor ASC P&L
- Service network expansion
- System support (COSMOS/ GSPN/ XML)
- Auditing/ claim Validation
Position Responsibilities:
- Ensure all types of service support/ KPI monitoring.
- Service Network expansion.
- Make sure ASC follows Samsung processes/procedures
- ASC performance analysis/ Auditing
- Competitors benchmarking
- VOC handling/ happy calls resolution/ validation
Qualifications:
- At least 5+ years of experience in Customer service/ Technical Support/ Operations with a reputed Consumer Electronics company
- Graduate Engineer/ Diploma in Electronics/ Electrical/ Telecommunication
- Ability to perform and work under different conditions and a team player.
- Existing experience in GCC.
- Good networking with the local industry
- Demonstrated ability to manage multiple partners
- Self-starter being able to work under minimum supervision
About The Company:
Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2009 consolidated sales of US$116.8 billion. Employing approximately 188,000 people in 185 offices across 65 countries, the company consists of eight independently operated business units: Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, Digital Imaging, Semiconductor and LCD. Recognized as one of the fastest growing global brands, Samsung Electronics is a leading producer of digital TVs, memory chips, mobile phones and TFT-LCDs.
-
Field Operations Supervisor
4 days ago
Dubai, Dubai, United Arab Emirates RPMGlobal Full timeResponsibilities and RequirementsRPMGlobal seeks a Construction Manager to oversee the successful execution of various projects across the UAE. As a key member of our team, you will be responsible for providing high-level field management to our teams, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Leading and...
-
Assistant Manager Field Operations
1 week ago
Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full timePurpose of the job:The successful applicant will be responsible for Field Service Support in UAE.Key Objectives:1. Manage ASCs, their service KPI2. Monitor, take measures to improve customer satisfaction3. Understand, monitor ASC P&L4. Service network expansion5. System support (COSMOS/ GSPN/ XML)6. Auditing/ claim ValidationPosition Responsibilities:1....
-
Operations Management Assistant
2 weeks ago
Dubai, Dubai, United Arab Emirates Iqarus Full timeOperations Management AssistantThis role involves providing overall support to Operations to ensure the smooth running of all projects.Responsibilities :Coordinating payroll data for field staff and submitting to Assistant Operations Manager on a monthly basis.Recording all expenses against relevant budget and escalating any financial risk to Operations...
-
Assistant Operations Manager
1 week ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeJob Responsibilities:- Assist the Operations Manager in overseeing day-to-day operations of the organization.- Ensure operational efficiency and adherence to company policies and procedures.- Collaborate with various teams to optimize processes and achieve operational goals.- Supervise and coordinate the work of operational staff to meet objectives.-...
-
Assistant Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeJob Responsibilities:Assist the Operations Manager in overseeing day-to-day operations of the organization.Ensure operational efficiency and adherence to company policies and procedures.Collaborate with various teams to optimize processes and achieve operational goals.Supervise and coordinate the work of operational staff to meet objectives.Implement process...
-
Assistant Operations Manager
5 days ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeAssist the Operations Manager in overseeing daytoday operations of the organization.Ensure operational efficiency and adherence to company policies and procedures.Collaborate with various teams to optimize processes and achieve operational goalsSupervise and coordinate the work of operational staff to meet objectives.Implement process improvements to enhance...
-
Field Evaluators Assistant
1 week ago
Dubai, Dubai, United Arab Emirates CRIF S.p.A. Full timeJob Description:We are seeking an experienced Field Associate – Evaluators & Assistant Evaluators to conduct verification interviews with subject companies and collate information as per the norms and guidelines provided by the MOHRE.The ideal candidate will operate efficiently to conclude all on-site activities, and collection of information.He/she must...
-
Field Service Operations Manager
3 days ago
Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full timeJob Description:Manage day-to-day operations, including PPM, callbacks, and repairs.Oversee hour and material costs per unit.Conduct regular audits and generate detailed audit reports.Manage third-party inspections.Ensure increasing the portfolio units within the assigned route.Organize training sessions and engagement activities for field staff.Spearhead...
-
Field Operator
4 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Global Aluminium (EGA) Full timeJob description: JOB PURPOSE: To ensure the smooth and continuous operation of the gas and steam turbines, HRSGs, potline rectifiers, associated plant equipment and all related utility services in his designated area of responsibility, in a safe and efficient manner as instructed by the Shift Supervisor or the Main Control Room Operator. KEY...
-
Operations Assistant Manager
1 week ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeWe are seeking a highly organized and detail-oriented Operations Assistant Manager to join our team at Al-Futtaim. As an Operations Assistant Manager, you will play a key role in ensuring smooth day-to-day operations and driving business results.Your primary responsibilities will include:Operational Efficiency: Develop and implement processes to improve...
-
Field Operations Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Azadea Group Full time**Role Purpose**The Senior Field Operations Specialist is crucial in ensuring that Azadea Group's stores operate efficiently and effectively. This involves collaborating with brand managers to analyze key data, identifying areas for improvement, and developing strategies to enhance operational performance.**Responsibilities**Analyze data to inform business...
-
Senior Field Operations Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeSenior Field Operations Specialist - Sunglass HutDirect message the job poster from Azadea GroupRole PurposeThe Senior Field Operations Specialist is responsible for overseeing, managing, and facilitating day-to-day operations within the stores to ensure the brand's operational efficiency. He/she collaborates closely with various stakeholders, including...
-
Assistant Operations Manager
3 days ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeAssist the Operations Manager inoverseeing daytoday operations of theorganization.Ensure operational efficiency andadherence to company policies andprocedures.Collaborate with various teams tooptimize processes and achieve operationalgoalsSupervise and coordinate the work ofoperational staff to meet objectives.Implementprocess improvements to enhance...
-
Assistant Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Egis Full timeAbout Us Waagner Biro Bridge Services is a leader in delivering high-quality projects in bridge construction, steel structures, and marine engineering. Known for iconic and technically advanced structures, we also provide design and build solutions for harbors, marinas, and jetties. Our comprehensive facility management services cover bridges, road...
-
Assistant Operations Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Egis Full timeAbout Us Waagner Biro Bridge Services is a leader in delivering high-quality projects in bridge construction, steel structures, and marine engineering. Known for iconic and technically advanced structures, we also provide design and build solutions for harbors, marinas, and jetties. Our comprehensive facility management services cover bridges, road...
-
Administrative Assistant
5 days ago
Dubai, Dubai, United Arab Emirates ENEC Operations Full timeJob Purpose Employee Group: Only for UAE To provide complete administrative services to the Director/Manager including office management, time management, correspondence, calendar management, logistics management, office supplies, and clerical responsibilities. Key Activities, Responsibility & AccountabilityActivity: Administrative Support Responsibilities...
-
Operational Assistant
2 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we're looking for a skilled professional to fill the role of Assistant Manager - Residences.The ideal candidate will have a relevant degree or diploma in Hospitality or Tourism management and at least 2 years' work experience as an Assistant Manager or Team Leader in a larger operation.We're seeking someone with excellent...
-
Operations Assistant
1 week ago
Dubai, Dubai, United Arab Emirates Festoon Signs LLC Full timeJob Overview:Festoon Signs LLC is looking for a detail-oriented and organized Operations Assistant to join our team. As an Operations Assistant, you will be responsible for providing administrative support, managing schedules, and maintaining accurate records. If you are a team player with excellent communication skills, we encourage you to apply.Key...
-
Energy Field Operator
2 weeks ago
Dubai, Dubai, United Arab Emirates Najmaconsultancy Full timeWe are looking for an Energy Field Operator (UAE Nationals) who will be responsible for ensuring the smooth and continuous operation of gas and steam turbines, HRSGs (Heat Recovery Steam Generators), potline rectifiers, associated plant equipment, and all related utility services within their designated area of responsibility. They are tasked with operating...
-
Operations Assistant
7 days ago
Dubai, Dubai, United Arab Emirates Talabat Full timeAbout the PositionWe are seeking an Operations Assistant to support our logistics team in coordinating the flow of goods, managing inventory levels, and ensuring timely delivery of products. This role requires strong communication and organizational skills, as well as attention to detail and ability to work under pressure.Key Responsibilities:Assist in...