Security Operations Manager

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels, Resorts and Spas Full time
Job Description

We are seeking a highly skilled and experienced Security Operations Manager to join our team at Anantara Hotels, Resorts and Spas.

Key Responsibilities:
  • Operational Security Management: Ensure the effective implementation of all operational security procedures within the hotel, maintaining a high level of security awareness and vigilance at all times.
  • Contractor and Vendor Management: Oversee the management and security oversight of all contractors, suppliers, or vendors working on property, ensuring their compliance with hotel security policies and procedures.
  • Local Security Liaison: Maintain a close dialogue and relationship with local security authorities, fostering a collaborative environment to ensure the hotel's security needs are met.
  • Customer Service: Ensure that security officers provide a courteous and professional service to all customers, staff, vendors, and suppliers, upholding the hotel's high standards of service excellence.
  • Car Park Security: Monitor the car-park system and ensure its smooth running and security, taking proactive measures to prevent any security breaches.
  • Incident Response: Vet the daily functions and VIP arrival list, deploying security officers as appropriate to ensure the hotel's security and safety.
  • Key Control: Account for the master keys of the property and their movements, ensuring key control is maintained at all times.
  • Reporting and Communication: Keep the hotel senior management informed on all matters relating to the Security aspects of the hotel on a daily basis, providing regular updates and insights.
  • Process Review and Improvement: Review and suggest adjustments to processes based on current and future environments, ensuring the hotel's security procedures remain effective and efficient.
  • Incident Handling: Conduct full inquiries and follow-up activities for all security-related incidents, handling emotionally charged situations with sensitivity and professionalism.


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