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Retail Sales Associate
2 months ago
Key Responsibilities:
- Operate a point-of-sale system to process sales transactions and manage customer payments.
- Accurately calculate the cost of products or services and apply discounts as necessary.
- Handle customer inquiries about products or services, providing information and resolving issues in a professional manner.
- Reconcile cash drawers and sales receipts to ensure accuracy and prevent discrepancies.
- Report equipment malfunctions and maintenance needs to ensure seamless operations.
- Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
- Address customer complaints in a timely and courteous manner, seeking resolution and ensuring customer satisfaction.
- Process layaway returns and exchanges efficiently and accurately.
- Maintain a clean and organized checkout area, adhering to company standards.
- Assist in restocking and rotating merchandise to ensure visual appeal and availability.
- Scan and bag items accurately and efficiently, ensuring customer satisfaction.
- Stay informed about merchandise promotions, advertisements, and product information to provide excellent customer service.
