Assistant Branch Manager
2 weeks ago
LHH Company is seeking an Assistant Manager for Branch Operations to oversee Route Drivers and Customer Deliveries, ensuring a culture of safety, growth, and operational excellence.
Safety Leadership and Compliance:
- Champion a safety-focused culture and drive safe work practices through coaching and training initiatives.
- Conduct safety incident investigations and propose corrective actions to prevent recurrences.
- Ensure compliance with regulatory requirements, overseeing training and recordkeeping.
Personnel and Talent Development:
- Lead and supervise direct reports, aligning with organizational policies and laws.
- Manage staffing levels, partnering with Human Resources for recruitment and retention strategies.
- Delegate tasks to enhance efficiency and staff development.
- Handle performance management and resolve issues to foster a positive work environment.
Customer Service and Business Management:
- Maintain superior customer service standards, handling inquiries promptly and courteously.
- Oversee sales-related paperwork and inventory management.
- Collaborate with outside sales representatives and support their efforts.
- Assist the Branch Manager in operations, profitability, and customer service.
Requirements:
- Possess 2+ years of logistics experience, with a focus on short-haul distribution.
- Proven ability to create and execute action plans for business improvement.
- Strong verbal and written communication skills, with a sense of urgency.
- Organized, detail-oriented, and goal-driven.
- Capability to work independently and under pressure to meet deadlines.
- Strong interpersonal skills and basic leadership abilities.
- Associate's Degree in Business or related field preferred, with supervisory experience.
- Retail experience with a focus on customer service and sales improvement.
- Basic knowledge of Microsoft Office applications and SAP.
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