Assistant Branch Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates LHH Company Full time

LHH Company is seeking an Assistant Manager for Branch Operations to oversee Route Drivers and Customer Deliveries, ensuring a culture of safety, growth, and operational excellence.

Safety Leadership and Compliance:

  • Champion a safety-focused culture and drive safe work practices through coaching and training initiatives.
  • Conduct safety incident investigations and propose corrective actions to prevent recurrences.
  • Ensure compliance with regulatory requirements, overseeing training and recordkeeping.

Personnel and Talent Development:

  • Lead and supervise direct reports, aligning with organizational policies and laws.
  • Manage staffing levels, partnering with Human Resources for recruitment and retention strategies.
  • Delegate tasks to enhance efficiency and staff development.
  • Handle performance management and resolve issues to foster a positive work environment.

Customer Service and Business Management:

  • Maintain superior customer service standards, handling inquiries promptly and courteously.
  • Oversee sales-related paperwork and inventory management.
  • Collaborate with outside sales representatives and support their efforts.
  • Assist the Branch Manager in operations, profitability, and customer service.

Requirements:

  • Possess 2+ years of logistics experience, with a focus on short-haul distribution.
  • Proven ability to create and execute action plans for business improvement.
  • Strong verbal and written communication skills, with a sense of urgency.
  • Organized, detail-oriented, and goal-driven.
  • Capability to work independently and under pressure to meet deadlines.
  • Strong interpersonal skills and basic leadership abilities.
  • Associate's Degree in Business or related field preferred, with supervisory experience.
  • Retail experience with a focus on customer service and sales improvement.
  • Basic knowledge of Microsoft Office applications and SAP.


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