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Sales and Customer Service Representative

2 months ago


Dubai, Dubai, United Arab Emirates Eton Institute Full time

About Eton Institute

Eton Institute is a dynamic and forward-thinking organization that values innovation and excellence in education. We are committed to providing exceptional customer service and creating a positive learning experience for our students.

Your Role

We are seeking a highly motivated and results-driven Sales and Customer Service Advisor to join our team. As a Sales and Customer Service Advisor, you will be responsible for transforming every opportunity into a success, demonstrating great values, and providing exceptional customer service to our students.

Key Responsibilities

  • Contact potential or existing learners to promote our services and close deals
  • Carry out follow-up and sales calls with learners, based on the target assigned
  • Go the extra mile to meet sales quota and facilitate future sales
  • Manage the coordination cycle from prospecting to closing a deal
  • Provide outstanding customer service and support
  • Take part in outreach activities to promote our services

Requirements

  • 2+ years of proven sales and customer service experience in a dynamic business environment in the education industry
  • Excellent communication skills
  • Ability to understand customer requirements and identify solutions
  • Ability to work both independently and as part of a team
  • Organized, reliable, and self-motivated
  • Attention to detail and accuracy
  • Ability to work well under pressure
  • Good skills in information technology