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Sales and Customer Service Representative
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About Eton Institute
Eton Institute is a dynamic and forward-thinking organization that values innovation and excellence in education. We are committed to providing exceptional customer service and creating a positive learning experience for our students.
Your Role
We are seeking a highly motivated and results-driven Sales and Customer Service Advisor to join our team. As a Sales and Customer Service Advisor, you will be responsible for transforming every opportunity into a success, demonstrating great values, and providing exceptional customer service to our students.
Key Responsibilities
- Contact potential or existing learners to promote our services and close deals
- Carry out follow-up and sales calls with learners, based on the target assigned
- Go the extra mile to meet sales quota and facilitate future sales
- Manage the coordination cycle from prospecting to closing a deal
- Provide outstanding customer service and support
- Take part in outreach activities to promote our services
Requirements
- 2+ years of proven sales and customer service experience in a dynamic business environment in the education industry
- Excellent communication skills
- Ability to understand customer requirements and identify solutions
- Ability to work both independently and as part of a team
- Organized, reliable, and self-motivated
- Attention to detail and accuracy
- Ability to work well under pressure
- Good skills in information technology