Current jobs related to Call Center Performance Optimization Specialist - Ras alKhaimah, Ra’s al Khaymah - Dautom

  • Call Center Agent

    2 weeks ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full time

    Roles and responsibilitiesPlease note that this is not anexhaustive list of everything that needs to be done. Anantaraemployees always find new ways to look after the business, theirguests, and their colleagues. Within this, the key responsibilitiesfor this position are: Toanticipate guest needs, and handle guest inquiries in a helpful andattentive Anantara...

  • Crushing Performance Improvement Specialist

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Stevin Rock Full time

    We are looking for a dynamic and experienced professional to join our team as a Crushing Performance Improvement Specialist. As a key member of our site production leadership team, you will play a critical role in optimizing our crushing operations to achieve maximum efficiency and productivity.Your primary responsibility will be to identify areas for...

  • Operation Excellence Manager-Contact Center

    16 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Dautom Full time

    Operational Excellence & Lean Six Sigma1. Proven expertise in Lean, Kaizen, and process improvement in contact center environments.2. Experience in service quality monitoring and workforce productivity enhancement.3. Hands-on experience in root cause analysis, cost-benefit analysis, and automation adoption.4. Experience in deploying real-time performance...

  • Process Optimization Specialist

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Sunreef Yachts Full time

    **Job Summary:**Sunreef Yachts is seeking a highly skilled Process Optimization Specialist to join our team. As a Lean Operations Engineer, you will be responsible for implementing and driving continuous improvement initiatives within our production environment.This role focuses on optimizing processes, reducing waste, and improving efficiency through Lean...

  • Call Center Agent

    6 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Hotels & Resorts Full time

    Roles and responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: To anticipate guest needs, and handle guest inquiries in a helpful and attentive...

  • Process Optimization Specialist

    19 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Agile Consultants Full time

    Job Summary: Agile Consultants is seeking an experienced production manager to lead our operations team. As a key member of our team, you will be responsible for overseeing production processes and ensuring timely delivery of high-quality products.Key Responsibilities:Develop and implement production plans that meet customer demands and optimize...

  • Process Optimization Lead

    6 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Metasearch Recruitment Services Full time

    We are seeking a Process Optimization Lead to join our team at Metasearch Recruitment Services. As a Packing Division specialist, you will be responsible for optimizing resource utilization, reducing costs, and improving productivity in our packing plant. This role requires a strong background in mechanical engineering and hands-on expertise in packing plant...

  • Supply Chain Optimization Executive

    4 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Al Yamuna Densons Industries (Single Person Limite d Liability Company) Full time

    Job ResponsibilitiesThe successful Procurement and Inventory Specialist will be responsible for developing and implementing effective supply chain strategies.They will manage inventory levels, utilizing data analytics to forecast demand accurately and maintain optimal stock levels.Key responsibilities also include overseeing relationships with suppliers and...

  • Call Center Agent

    4 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates PULLMAN Full time

    As a Front Office team member, you are part of a team that is responsible for the smooth stay and experiences of the guests. This service must be sincere, warm, and enthusiastic, ensuring that all guests are comfortable in their surroundings and are assisted wherever possible. He/She should be empathetic to all mood and time restrictions. He/She must...

  • Technical Simulation Specialist

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK Medical & Health Sciences University Full time

    Job Title: Technical Simulation SpecialistJob Summary: We are seeking a highly skilled Technical Simulation Specialist to join our simulation lab team. As a Technical Simulation Specialist, you will be responsible for designing, developing, and implementing simulation training programs for our students.Responsibilities:Design and develop simulation training...

  • assistant psychologist

    20 hours ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates American Center for Psyhciatry and Neurology Full time

    Job Responsibilities:- To provide specialist evidence-based psychological assessment, formulation, and therapy, and make autonomous clinical decisions about own professional practice under supervision.- Provide consultation and advice on psychological therapies to clients, their families, and non-psychology colleagues under supervision.- To work with...

  • Experienced Call Center Supervisor

    6 days ago

    Umm al-Quwain, Umm al Qaywayn, United Arab Emirates Madar Logistics Platform Full time

    Madar Logistics Platform is seeking a highly skilled and motivated Senior Call Center Manager to join our team. As a Senior Call Center Manager, you will be responsible for driving excellence in customer service, managing inbound campaign calls, and converting them into qualified leads within Madar's CRM. You will also cultivate a culture of excellence,...

  • Community Engagement Specialist

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Job Title: Community Engagement SpecialistWe are looking for an experienced Community Engagement Specialist to join our team at ADIB. As a key role within our customer-facing operations, you will be responsible for engaging with customers on social media platforms and addressing their feedback in a timely and controlled manner.The successful candidate will...

  • Electrical Maintenance Specialist

    3 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Rixos Hotels Full time

    Company OverviewRixos Hotels is a luxury hospitality brand that offers unparalleled experiences to its guests. With a rich heritage and a passion for excellence, Rixos Hotels is committed to delivering exceptional service and quality in every aspect of its operations.Job DescriptionWe are seeking an experienced Electrical Maintenance Specialist to join our...

  • Digital Marketing Specialist Lead

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates RAK International Corporate Centre (RAK ICC) Government of Ras Al Khaimah Full time

    Job Description:We are seeking a highly skilled Digital Marketing Specialist Lead to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing campaigns that drive business growth and enhance our online presence.Main Responsibilities:Develop and implement digital marketing strategies...

  • IT Systems Support Specialist

    2 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Rixos Hotels Full time

    Company Overview">Rixos Hotels is a leading hospitality group that has been pioneering the 'ALL Inclusive, ALL Exclusive' concept since 2000. With luxurious stays and inclusive offerings from around the globe, Rixos invites guests to discover a world of possibilities.Job Description">We are seeking a highly skilled IT Systems Support Specialist to join our...

  • Senior Call Center Manager

    6 days ago

    Umm al-Quwain, Umm al Qaywayn, United Arab Emirates Madar Logistics Platform Full time

    Madar Logistics Platform seeks a Dedicated Customer Service Professional to drive excellence in customer service and lead our team of customer support representatives. In this role, you will manage inbound campaign calls, convert them into qualified leads within Madar's CRM, and cultivate a culture of excellence, innovation, and teamwork. If you excel at...

  • Static Plant Planning Specialist

    5 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Stevin Rock Full time

    About Us: Stevin Rock is committed to innovation, efficiency, and sustainability in all our operations. We strive to deliver high-quality materials and services to our clients.The Static Plant Planning Specialist will play a crucial role in ensuring the reliability and efficiency of our operations. This involves developing and maintaining detailed...

  • Generator Maintenance Specialist

    6 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates LHR Project Management Services Co. Full time

    Job Description:We are seeking a skilled Generator Maintenance Specialist to join our team at LHR Project Management Services Co. in Ras Al Khaimah.The successful candidate will be responsible for performing routine maintenance and repairs on generators, conducting diagnostic tests, troubleshooting electrical and mechanical issues, and ensuring generators...

  • Telephone Support Specialist

    2 days ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Mövenpick Resort Al Marjan Island: A World-Class DestinationOur resort is a 5-star haven built beside 300M of soft sand beach. With 418 rooms and suites offering flexible comfort and spectacular sea views, we cater to diverse tastes. Enjoy six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Call Center Performance Optimization Specialist

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Dautom Full time

Job Description

We are looking for a highly skilled and results-driven Call Center Performance Optimization Specialist to join our team at Dautom.

The successful candidate will have a strong background in call center operations and a proven track record of driving business outcomes.

Key Responsibilities

  1. Develop and implement process improvements to enhance productivity and quality.
  2. Analyze data to identify areas for improvement and develop strategic recommendations.
  3. Collaborate with cross-functional teams to drive business outcomes and achieve key performance indicators (KPIs).
  4. Stay up-to-date with industry trends and best practices in call center operations.

Requirements

  • Proven expertise in Lean, Kaizen, and process improvement in contact center environments.
  • Experience in service quality monitoring and workforce productivity enhancement.
  • Hands-on experience in root cause analysis, cost-benefit analysis, and automation adoption.
  • Experience in deploying real-time performance dashboards for operational visibility.

Benefits

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.