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Multinational Front Desk Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Natural Healing Medical Center Full time

Natural Healing Medical Center in Dubai invites applications for an experienced Front Desk Receptionist to join our multidisciplinary healthcare team. This pivotal role involves providing exceptional support to patients, providers, and internal stakeholders, while upholding our core values of quality, compassion, and teamwork.

Main Responsibilities:

  • Act as the initial point of contact for patients, offering a warm welcome and facilitating a seamless experience.
  • Handle incoming phone calls with professionalism, empathy, and a focus on timely resolution.
  • Collaborate with patients to complete necessary documentation, ensuring accuracy and efficiency.
  • Maintain a well-organized reception area that embodies our commitment to quality and patient satisfaction.
  • Coordinate schedules effectively, reducing wait times and missed appointments.
  • Ensure timely notification of healthcare providers regarding patient arrivals, promoting a cohesive clinical workflow.
  • Maintain confidentiality of sensitive patient information at all times.
  • Deliver personalized customer service, adapting to the unique needs and preferences of each patient.

Requirements:

  • A minimum of 2 years of experience within the UAE healthcare sector.

We seek a dedicated and compassionate individual who shares our passion for delivering exceptional patient care and contributing to our vision of becoming a global leader in integrative medicine.