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Front Desk Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full time
About the Position

We are seeking a highly skilled Front Desk Coordinator to join our team at NMC Royal Khalifa City. As a key member of our contact centre, you will be the first point of contact for patients, providing exceptional customer service and support.

Key Responsibilities:

  • Attending to patient calls promptly, politely and to their entire satisfaction.
  • Answering incoming calls, managing multiple lines simultaneously and helping patients with various tasks.
  • Scheduling appointments, providing information about healthcare services, confirming insurance details and routing calls to appropriate personnel.
Working with Us

We offer a dynamic and supportive work environment, where you can grow and develop your career. Our team is committed to delivering exceptional patient care and we are looking for like-minded individuals to join us.