Social Media Content Creator
3 weeks ago
Talent Pal is a leading luxury retail company in the Middle East, representing some of the world's best luxury brands in fashion, jewelry, home, and department store categories. Our company has built a strong presence in the luxury retail market, with a portfolio of leading brands including Bloomingdales, Harvey Nichols, and Armani.
About the RoleWe are seeking a highly skilled Social Media Content Creator to join our team. As a Social Media Content Creator, you will be responsible for delivering engaging and creative content across all social media channels, covering fashion brands, relevant culture stories, travel, and marketing messages. You will work closely with our Customer Care team to ensure community insight requests and concerns are accurately recorded and answered.
You will also work effectively with various teams in the business, including Digital Trade Buying, Digital Merchandising & Concessions, Channels Paid & CRM, and Marketing Events & PR, to ensure all scheduling and calendars align with the overall communication calendar. Your role will involve writing copy, uploading, and scheduling content for channel feed posts, as well as supporting the Social Media Manager and Organic and Social Media Producer on all social media imagery.
Key Responsibilities
- Write and schedule content for social media channels
- Support the Social Media Manager and Organic and Social Media Producer on social media imagery
- Work closely with the Customer Care team to ensure community insight requests and concerns are accurately recorded and answered
- Collaborate with various teams in the business to ensure all scheduling and calendars align with the overall communication calendar
- Monitor customer comments and escalate any cases as necessary
- Stay up-to-date with shifting social media trends and consumer sentiment to ensure our content remains relevant
About You
- Minimum 3-6 years of work experience in a dedicated Social Media role, writing, editing, and creating social media content for a brand or company
- Deep understanding of each social platform, including Instagram, Facebook, Twitter, YouTube, TikTok, and Snapchat
- Excellent written and verbal communication skills, with a strong grasp of spelling and grammar
- Experience with content creation and contribution to executing successful social media campaigns that achieved positive growth and engagement
- Reliable multitasker with excellent organizational skills and strong attention to detail
- Experience with third-party reporting and publishing tools, including SocialBakers, Sprinklr, and Dash Hudson, as well as Google Analytics
- Knowledge of luxury fashion and beauty social spaces, as well as community management
- Experience or proficient knowledge of Adobe Creative Cloud applications, adapting content for social distribution
- Ability to create own content
- Power user skills in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Keynote
- Enthusiasm and a hardworking attitude
- Extensive experience of working under pressure and meeting tight deadlines
- Excellent communication skills and ability to work well in a busy team
- Flexible schedule according to social media life cycle, comfortable working evenings and weekends, and local travel as needed
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