Front of House Team Member

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates The Team Builders Full time

At The Team Builders, we're seeking a skilled and experienced Front of House Team Member to join our team in Dubai.

The ideal candidate will have 2 years of experience in a similar role, with a proven track record of delivering exceptional customer service in a fast-paced environment.

Main Responsibilities:

  • Maintain accurate records of reservations and coordinate shifts with management
  • Take and manage reservations, ensuring seamless communication with guests and colleagues
  • Develop in-depth knowledge of restaurant operations, services, and offerings
  • Lead the seating strategy and oversee the operational flow at the restaurant, utilizing professional judgment to assign tables
  • Provide warm and welcoming greetings to guests, anticipating their needs and responding promptly
  • Compile guest history to offer personalized service and ensure repeat business
  • Solve guest queries and challenges proactively, maintaining a high level of professionalism
  • Process reservations and special functions, accurately handling paperwork and stock
  • Conduct daily reports and guest satisfaction tracking by the end of each day

About You:

  • Prior experience in a similar role or customer service/hospitality is preferred
  • A positive attitude and charming smile are essential
  • Excellent communication, organizational, and multitasking skills are required
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure
  • Proficiency in MS Office and reservation systems is necessary
  • Fluency in multiple languages is an advantage

What We Offer:

  • A flexible working environment that encourages growth and development
  • Ongoing training and support to enhance your skills and knowledge
  • A positive and dynamic work environment that values teamwork and collaboration

We estimate the salary for this role to be around AED 8,000 - AED 12,000 per month, depending on experience and qualifications. If you're passionate about delivering exceptional customer service and leading our front of house team, we encourage you to apply.



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