Strategic Operations Director

19 hours ago


Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full time
About SYPartners

SYPARTNERS is a consulting firm that focuses on organizational transformation. Our team uses the tools of strategy and design to work alongside CEOs, leaders, and their executive teams to design a better future for their organizations in times of great change.

The driving force behind our work is our belief that organizations designed for both humanity and performance create unprecedented impact. We partner with leaders in organizations that have the courage and rigor to pursue both as equally essential and mutually reinforcing goals.

Our company was founded in 1994, and we have offices in New York City and Abu Dhabi. We are a founding member of kyu, a collective of best-in-class creative firms.

The Opportunity

The Senior Program Manager manages business operations, maintaining overall team health and workflow. This role is the hub of a project, ensuring all elements are accounted for and connected. The manager constantly assesses if the program execution is fully aligned with the strategic intent. They partner closely with consultants on the strategy, design, and studio teams, orchestrating powerful experiences that help clients see a new way forward and insightful plans and tools that help them take action.

Candidate Profile
  • You are a proactive problem solver.
  • You are a skilled multi-tasker.
  • You are adept at moving between minutia and system views.
  • You are a dedicated collaborator, experienced at driving teams to succeed.
  • You are an excellent communicator and relationship builder.
How Youll Drive ImpactPlanning, Workflow, and Delivery

The Senior PM cultivates positive relationships with clients and is the point of contact for all aspects of the engagement. They develop and manage workflow to meet outcomes for a multi-month, multi-track engagement, prioritizing and segmenting work and focusing the team on what matters most.

The role manages the creative process and workflow for digital tools, videos, specialty print, and large-scale events.Budget and Finance

The Senior PM price new work and contributes to proposal development. They track and evaluate program profitability, identifying discrepancies and leveraging data to anticipate and recommend necessary adjustments.

Draft scopes of work (SOWs), track budgets, facilitate contract negotiations, and ensure documentation is in place.Team Health and Partnerships

The Senior PM co-creates alongside teams of strategists, designers, and studio team members, advocating on behalf of team members, acknowledging success, and monitoring morale.

Create strong partnerships with each team member, encouraging collaboration and partnership.

Anticipate and properly communicate resource needs to maximize impact, including scenario plans to resolve challenges.Qualifications

Minimum 7-10 years of relevant program/account management experience with knowledge of the creative, digital or experiential process and expertise in strategic planning.

Fluency in Arabic preferred.

Estimated Salary Range: $120,000 - $150,000 per yearBenefits

Taking care of people isn't just something we strive for through our business; it's who we are. We want to ensure talent at SYPartners feels this is a place where they feel safe, included, and have the opportunity to bring their unique self into the space to do the best work of their life.



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