Luxury FIT Sales Professional

7 days ago

Dubai, Dubai, United Arab Emirates KERZNER INTERNATIONAL LIMITED Full time
About Us

We are a leading hospitality company with a strong presence in the Middle East region, offering a unique blend of luxury and authenticity in our properties.

Our goal is to provide exceptional guest experiences and exceed expectations in every aspect of our service.

About The Role

We are seeking a highly motivated and experienced Sales and Marketing professional to join our team and lead the sales efforts in the leisure market segments. As a Resort Business Development Manager, you will be responsible for driving revenue growth and achieving sales targets through effective strategies and business plans.

You will work closely with the Sales and Marketing team to maximize the hotel's revenue and achieve resort goals and KPIs.

Key Responsibilities
  1. Develop and implement sales strategies to increase revenue and drive business growth.
  2. Build and maintain relationships with key clients and partners to ensure long-term partnerships and repeat business.
  3. Present the resort's offerings and value proposition to clients and partners through various channels, including sales visits, webinars, and site inspections.
  4. Drive DMC and Tour Operating Contracting as per approved pricing with an up-to-date track record/list of contracted partners.
  5. Penetrate the luxury segment FIT (Trade) and drive luxury business with the support of the Regional Sales Office towards the property.
  6. Maintain an awareness of competitor activity, developments and best practices and share information with the team accordingly.
  7. Keep up to date with the economic situation and monitor trends within the designated markets and industries and share this information with the team accordingly.
  8. Take a proactive approach to sales, anticipating potential opportunities and developing new opportunities.
  9. Develop strategic plans with the Kerzner RSO for specified region assigned and market sector and detailed account development plans for each key account.
  10. Retain, expand and grow revenue from designated geographic territories and market sectors.
  11. Communicate relevant promotions, tactical, availability calendar and stop sales as and when needed.
  12. International Business Travel & Sales Events/client visits as and when required.
  13. Conduct appropriate number of proactive sales activities (including appointments, site inspections, sales trips, trade shows, fam trips, client entertaining including entertainment, overseas road shows and events) and ensure that this is recorded appropriately in Salesforce.
  14. Develop and maintain detailed knowledge of all aspects of the hotel in order to sell effectively and ensure that the client has accurate and adequate information in order to be able to confirm the business.
  15. In charge of local DMC, any business related to conference, groups and events should be passed on to the Event Sales department to handle.
  16. Conduct surveys of local/competitor market for designated territories and market sectors making recommendations, ensuring we remain competitive.
  17. Partner with the leadership team to understand the business needs and develop a relevant sales plan to support strategic objectives (during weekly strategy meeting).
  18. Lead by example and as and when required may be asked to mentor junior members of the team.
  19. Track key business indicators to determine the effectiveness of current systems and processes and identify areas for improvement.
  20. Assist in planning and ensure delivery of sales plans for which you are responsible.
  21. Collect customer/partner data from own customers and support team in collecting theirs.
  22. Ensure all customer/partner data is collated and summarized in usable format.
  23. Deliver and facilitate team to deliver the Brand message to customers.
  24. Use data accurately to guide sales activity including cost/benefit, cost of sale and ROI analysis.
  25. Achieve hotel revenue, room night goals in the leisure market segments as laid down in the Commercial Plan.

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