Senior Account Manager
2 weeks ago
About the Role:
We are seeking a highly skilled Senior Account Manager to join our Cloud Solutions team at Webhelp. As a Senior Account Manager, you will play a critical role in driving business growth and revenue through strategic account management and sales.
Key Responsibilities:
- Secure new customer wins for Cloud Solutions
- Maximize up-sell and cross-sell opportunities through collaboration with Sales Agents, Solution Specialists, client sales teams, and channel partners
- Drive alignment and teamwork within a team, department, or across organizational boundaries
- Engage with partners to drive partner action and recommend solutions to close deals
- Monitor pipeline, collect feedback, and update involved parties on closure and support close plan execution
- Collaborate with local TCM on pipeline and partner introductions
- Curate and connect customers to an ecosystem of best-of-breed solutions in their territory, driving growth in customer acquisition, consumption, and usage
- Surface customer wins for partner sales with evidence and surface partner capacity and capability needs and key opportunities to the Partner Management team
- Control main performance indicators and run rates of pipeline, including hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc.
- Establish a foundation for how technology and services can meet customer/partner needs, using a deep understanding of a customer/partner to effectively align the value proposition of products, technology, and services to the customer's/partner's strategies and needs
What You'll Experience:
As a Senior Account Manager in our Cloud Solutions team, you will have the opportunity to work with innovative technologies and drive business growth through strategic account management and sales. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business results.
Benefits:
- Full-time contract
- Competitive salary and performance bonus
- Great office location
- Friends hunting (referral) bonus
- Full paid training about the company and the project
- Career development program and specialized courses
- Opportunities for a career abroad through the International Mobility Program
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