Customer Experience Ambassador

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates IHG Hotels & Resorts Full time
Responsibilities

As a Customer Experience Ambassador, you will be the face of our hotel, providing exceptional customer service to our guests.

You will be responsible for promoting our wellness and leisure services, including special offers, wellness packages, and recreational programs.

Key responsibilities include:

  • Greeting guests warmly and professionally upon arrival at the recreation and wellness facilities.
  • Handling guest inquiries and providing information about fitness, spa, and leisure services.
  • Assisting with bookings and processing payments accurately.
  • Maintaining an organized and efficient reception area.
  • Coordinating with the recreation and wellness teams to ensure seamless service delivery.


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