IT Support Specialist

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Tatweer Full time

About the Role

The IT Support Specialist will be responsible for providing technical assistance to internal users, addressing hardware and software issues, and maintaining network security. This role requires collaboration with the IT team to implement and maintain IT infrastructure.

The ideal candidate will have a strong knowledge of computer systems, networking protocols, and operating systems, as well as experience with Active Directory, Microsoft Azure, and Microsoft Office Suite. Additionally, they should have excellent problem-solving skills and a customer-oriented approach to service delivery.

Key responsibilities include troubleshooting technical issues, installing and configuring computer hardware and software, and maintaining IT systems. The successful candidate will also have a proven track record of working across cross-functional projects and a working knowledge of ITIL. Strong qualifications such as CompTIA A+, Microsoft Certified Professional (MCP), or HDI-Desktop Support are an added advantage.



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