Private Events and Groups Coordinator

1 week ago


Sir Bani Yas, United Arab Emirates Anantara Hotels & Resorts Full time

What We're Looking For

We are looking for an experienced Groups & Events Executive to join our team. The ideal candidate will have a minimum of 2 years' experience in a similar role within a luxury hotel environment.

Your Key Responsibilities

  • Manage groups and events enquiries, including internal functions while maintaining close communication with clients and all departments.
  • Independently manage your daily schedule, sticking to agreements even with a packed calendar and a full email inbox.
  • Keep a clear overview, even when every room in the house is booked, and all lines are buzzing.
  • Build strong relationships with internal operations teams and external third parties, keeping the guest experience at the heart of everything you do.
  • Handle groups and private events, managing the booking process from start to end: from initial proposals, managing contracts, rooming lists to invoicing.
  • Follow up with clients post-event to get feedback and secure repeat business where possible.
  • Prepare and distribute function sheets on a weekly basis and present them in the operations meeting.
  • Build good relationships with clients for repeat business, contacting and probing repeat clients when appropriate and track year on year trends and events to support repeat business.

Requirements

  • Bachelor degree in Hospitality, Events or Tourism industry.
  • Previous experience of minimum 2 years within a luxury hotel environment.
  • Previous professional experience of event organisation.
  • Strong written and verbal communication skills.
  • Good negotiation skills.
  • Ability to keep a positive attitude in an extremely fast-paced and demanding work environment.
  • French and English written and spoken. Additional language is a plus.
  • Excellent organizational skills and flexibility.
  • Strong in driving results and good negotiation techniques.
  • Positive attitude, dynamic personality, good communication and interpersonal skills, creative mindset.


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