Data Protection Specialist

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Alpha Data Full time
About the Position

We are looking for an experienced Veeam Backup Engineer to join our team at Alpha Data. As a key member of our IT services delivery team, you will be responsible for the administration and management of Veeam Backup as a service platform (vCloud Connect), Kasten, and VBR.

Main Responsibilities
  • Service Platform Administration: Ensure the smooth operation of Veeam Backup platforms, identifying and resolving any issues that may arise.
  • Value Maximization: Work closely with clients to develop customized plans to maximize the value derived from Veeam products and services.
  • Pain Point Identification: Identify areas of improvement in the Veeam setup for different entities subscribed to Veeam, collaborating with internal stakeholders to address these gaps.
  • Collaboration and Communication: Liaise with various departments, including VASP professional services, technical support, technical sales, and others, to ensure seamless delivery of Veeam-related services.
  • Client Support and Guidance: Provide ongoing support and guidance to clients, conducting periodic health checks and developing proactive action plans to prevent potential issues.
  • Issue Prevention and Escalation: Develop proactive action plans to prevent potential issues, escalating matters until resolution is achieved.
  • Regular Assessments and Evaluations: Conduct regular assessments of the Veeam setup for different entities subscribed to Veeam, defining target metrics and evaluating ongoing progress against these goals.
Seniority Level and Employment Type

This is a mid-senior level position offering full-time employment opportunities within our Information Technology team.

Industry Focus

We specialize in IT services and consulting.



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