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IT Service Delivery Specialist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Alpha Data Full time
About the Role

The IT Service Delivery Specialist will be responsible for managing Veeam Backup as a service platform, including vCloud Connect, Kasten, and VBR. This is an exciting opportunity to work with cutting-edge technology and make a real impact on our customers' data protection needs.

Responsibilities
  1. Administrate and manage Veeam Backup as a service platform (vCloud Connect), Kasten, VBR.
  2. Develop a customized plan to maximize value from Veeam products and services.
  3. Identify pain points and gaps in the Veeam setup for different entities subscribed to Veeam.
  4. Coordinate with VASP professional services, technical support, technical sales, and other teams.
What We Offer
  • A comprehensive benefits package.
  • Opportunities for career advancement.
  • A dynamic and supportive work environment.