Process Excellence Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Caliberly Full time
About the Role

We are seeking a highly skilled Process Excellence Manager to join our team at Caliberly. As a key member of our organization, you will be responsible for driving process improvements and ensuring operational excellence across our business.

Key Responsibilities
  • Process Analysis and Improvement
    • Analyze existing business processes and workflows to identify inefficiencies and areas for improvement.
    • Develop and implement process improvement strategies using different methods, keeping it simple and effective.
    • Monitor and measure the impact of process changes to ensure they achieve desired outcomes for each function.
    • Have a clear understanding of the interdependency of various process connections.
    • Ensure no duplication of data flow.
  • Functional Head or Stakeholder Engagement
    • Collaborate with cross-functional teams to gather input and ensure alignment with process improvement initiatives.
    • Engage with stakeholders to understand their needs and incorporate feedback into process improvement plans.
    • Engage and provide regular feedback to the functional head of the Line on changes and new thoughts for improvement.
  • Compliance and Standards
    • Ensure that process improvements comply with relevant regulations, standards, and organizational policies.
    • Liaise with the legal team to ensure there are no deviations to regulations and extend to each country's statutory requirements.
    • Maintain documentation and records related to process changes and improvements.
    • Foster a culture of continuous improvement by mentoring and guiding employees in process improvement techniques.
  • Training and Development
    • Actively involve with the Business application team for various trainings at Line and field offices.
Requirements
  • Engineering Information Systems or a related field. A Master's degree or MBA is preferred.
  • Minimum of 7 years of experience in process improvement, ERP implementation, or related roles with a proven track record of driving process excellence.
  • Strong knowledge of ERP systems and Process Excellence (e.g., SAP, Oracle) and their functionalities.
  • Experience with Lean Six Sigma (Black Belt) or other process improvement methodologies; PMP certifications are a plus.
  • Excellent analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  • Strong interpersonal and communication skills with the ability to influence and engage stakeholders at all levels.
  • Proven project management skills with experience leading cross-functional teams.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
What We Offer

As a Process Excellence Manager at Caliberly, you will have the opportunity to work with a talented team and contribute to the growth and success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

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