Delivery Logistics Expert
7 days ago
We are seeking an experienced Assistant Manager to join our team at noon. As a key member of our logistics operations, you will be responsible for ensuring the smooth operation of our hyper-local delivery platform.
Your primary responsibilities will include:
- Developing and implementing strategies to improve supplier performance and reduce costs
- Negotiating contracts and SLAs with suppliers to ensure performance and compliance
- Monitoring supplier performance to ensure adherence to operational KPIs and service standards
- Resolving disputes or escalations with suppliers regarding rider availability, performance, and payments
- Working closely with suppliers to ensure the availability of a reliable and well-trained delivery workforce
- Ensuring timely deployment across all required locations based on business demand
- Tracking and analyzing supplier performance metrics to drive decision-making
- Ensuring all suppliers comply with local labor laws, company policies, and safety standards
- Conducting regular audits and quality checks on suppliers to maintain operational excellence
- Collaborating with internal teams to resolve operational challenges
Requirements:
- Bachelor's Degree in Management, Engineering, or related field
- 3-5 years of experience in vendor management, logistics, or delivery operations, preferably in e-commerce, food delivery, or last-mile logistics
- Strong negotiation and relationship management skills
- Data-driven mindset with ability to analyze operational performance
- Ability to work in fast-paced environment and handle multiple stakeholders
- Good analytical skills with proficiency in Excel/GSheets
- Good communication and coordination skills
- Capable of working in highly ambiguous situations comfortably
- Ability to accommodate flexibility in work schedule
Ideal Candidate:
- We're looking for individuals with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with deep bias for action.
- We need people with courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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