Delivery Logistics Expert

6 days ago


Dubai, Dubai, United Arab Emirates noon Full time

We are seeking an experienced Assistant Manager to join our team at noon. As a key member of our logistics operations, you will be responsible for ensuring the smooth operation of our hyper-local delivery platform.

Your primary responsibilities will include:

  • Developing and implementing strategies to improve supplier performance and reduce costs
  • Negotiating contracts and SLAs with suppliers to ensure performance and compliance
  • Monitoring supplier performance to ensure adherence to operational KPIs and service standards
  • Resolving disputes or escalations with suppliers regarding rider availability, performance, and payments
  • Working closely with suppliers to ensure the availability of a reliable and well-trained delivery workforce
  • Ensuring timely deployment across all required locations based on business demand
  • Tracking and analyzing supplier performance metrics to drive decision-making
  • Ensuring all suppliers comply with local labor laws, company policies, and safety standards
  • Conducting regular audits and quality checks on suppliers to maintain operational excellence
  • Collaborating with internal teams to resolve operational challenges

Requirements:

  • Bachelor's Degree in Management, Engineering, or related field
  • 3-5 years of experience in vendor management, logistics, or delivery operations, preferably in e-commerce, food delivery, or last-mile logistics
  • Strong negotiation and relationship management skills
  • Data-driven mindset with ability to analyze operational performance
  • Ability to work in fast-paced environment and handle multiple stakeholders
  • Good analytical skills with proficiency in Excel/GSheets
  • Good communication and coordination skills
  • Capable of working in highly ambiguous situations comfortably
  • Ability to accommodate flexibility in work schedule

Ideal Candidate:

  • We're looking for individuals with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with deep bias for action.
  • We need people with courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.


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