Service Ambassador
16 hours ago
Delivering exceptional service is not just a job – it's an art form. As a Crust Server at Four Seasons Hotel, you will have the opportunity to create memorable experiences for our discerning guests, showcasing your expertise in beverage and menu options. Your role will involve working closely with the culinary team to deliver impeccable service, ensuring every aspect of the guest's meal meets their expectations.
Your Key Responsibilities
- Provide personalized service to guests, understanding their preferences and tailoring your approach accordingly.
- Develop and maintain relationships with guests, building trust and loyalty through exceptional service.
- Collaborate with colleagues to achieve seamless service delivery, meeting deadlines and exceeding expectations.
- Maintain high standards of cleanliness and organization, adhering to hotel protocols and regulations.
- Stay up-to-date with menu changes, promotions, and events, ensuring you can provide accurate information to guests.
Your Qualifications
- A minimum of 1 year of experience in a similar role in a luxury hotel or restaurant.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Demonstrated knowledge of food and wine, with a passion for sharing this expertise with guests.
- Ability to work independently and as part of a team, adapting to changing situations and priorities.
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