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IT Network Support Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Zener Marine Services LLC Full time

At Zener Marine Services LLC, we are seeking a highly skilled IT Network Support Specialist to join our team. This is an exciting opportunity for individuals with expertise in IT networking concepts.

About the Job

The successful candidate will be responsible for providing technical assistance and maintenance to ensure seamless network operations.

Key Responsibilities:

  • Monitor helpdesk and provide online technical solutions to sort and rectify remote IT problems.
  • Organise necessary spares & tools in conjunction with the service department and ensure jobs are scheduled and completed on time.
  • Provide assistance to the billing team and involve in payment follow-up.
  • Keep track of lessons learned and share those lessons with team members.

We are looking for candidates with excellent communication, reporting, and time management skills.

This role requires proficiency in various IT networking concepts including Routing, NAT/PAT, Firewall filter rules, VLAN, DNS, IPv4, IPv6, MAC address, QoS, ACL, as well as knowledge with Routers, Switches and Access Points - Mikrotik Router OS, Sophos UTM, Fortigate, Cisco.

CCNA certification would be an advantage.