Network Support Specialist
1 week ago
Maintain and administer highlyavailable and secured data and voice networks and related computingenvironments Ensure the availability, uptime and performance andquality of the Network Systems and services, provideenterprise-wide support for complex network systems andinterconnected technologies that require day-to-day support tomaintain optimum performance and utilization of network devices andservices, involve in troubleshooting (Incident diagnose andanalysis) to identify and resolve network issues quickly andaccurately, Ensure network devices schedulebackups.
Qualifications
- Bachelor's degree in IT, B.Tech, BE, MCA, BSc, or related Information System ismandatory.
- IT Certifications CCNA and CCNP aremandatory.
- Preferred Certification in Cisco andDell SDN Technologies.
- Preferred Certificationin Network Automation technologies (Jenkins, Ansible,GitHub).
- Preferred Certification in CloudNetworking Technologies (Azure andOCI)
- Preferred Certification in Aruba NetworkTechnologies (NAC, Wireless and SDWAN).
Experience/ Knowledge(Essential)
- Minimum 5 years of relevant workexperience in handling / troubleshooting Network infrastructure,Services, and network projects, have good knowledge on
Cisco switches and routers, Nexusswitches, Cisco ACI, Cisco ISE, Wan optimizers. Good knowledge andexperience on SDN technology.
- Must have good experience introubleshooting, Resolving, and working on RCAs for criticalissues, Strong knowledge of networking principals andprotocols.
- Must have expert level knowledge inStatic and Dynamic routing protocols, Nat, DMVPN, Multicastconcepts, QOS concepts.
- Must have experience inmanaging datacenter network and branchnetwork.
- Experience on Aruba wireless and CPPMmanagement.
QUALIFICATIONS,EXPERIENCE & SKILLS: The skills, knowledge,and experience specific to the job in question
- Must have experience in managing Wanoptimizer (Preference Silverpeak).
- Must haveexperience working with NMS tools e.g.SolarWinds.
- Willing to work 24/7 support inoperations role and attitude to extending beyond to supportwhenever there is a demand and in crisis. The person should beanalytical
and shouldhave good problem-solving skills.
- Experience in working withtroubleshooting tools such as Wireshark, DNS troubleshooting toolsetc.
- Ability to learn new technologies andimplement them successfully.
- Strategic Thinkingwith Continuous Improvement mindset.
- Excellentcommunication skills (verbal, written, andpresentation).
- Problem solvingskills.
- Coordinationskills.
1.Network Configuration &Installation
- Settingup and configuring network hardware such as routers,switches, firewalls, and wireless accesspoints.
- Installationof network software, operating systems, andfirmware.
- Configuring IPaddresses, subnetting,andVLANs.
2.Network Troubleshooting &Maintenance
- Diagnosingand resolving network issues related toconnectivity, performance, orsecurity.
- Troubleshootinghardware and software problems with network devicesand ensuring the network runsoptimally.
- Monitoring network performance,identifying bottlenecks, and optimizing networktraffic.
- Addressing issues likepacket loss,latency, or droppedconnections.
3.Network Security &Monitoring
- Ensuring thesecurity of the network, includingconfiguring firewalls, VPNs, and intrusion detection/preventionsystems (IDS/IPS).
- Regularlyupdating security patches and softwareon network devices.
- Monitoring network trafficfor unusual activity and preventing unauthorizedaccess.
- Performing regularbackups and recovery procedures fornetwork configurations and data.
4.LAN/WAN & VPNSupport
- Configuring andmanaging Local Area Networks (LANs)and Wide Area Networks(WANs).
- Setting up andsupporting Virtual Private Networks(VPNs) for remoteaccess.
- Ensuring efficient and securecommunication across different geographicallocations.
5. NetworkPerformanceOptimization
- Optimizingnetwork speed and efficiency by adjustingconfigurations, prioritizing traffic, and ensuring proper bandwidthdistribution.
- Analyzing and managingnetwork load balancing to distributetraffic effectively across multiple devices orlinks.
- Using network monitoringtools (e.g., Wireshark, SolarWinds, PRTG) todiagnose issues and identify performanceimprovements.
6.Router, Switch, and FirewallConfiguration
- Proficiencyin configuring routers,switches, andfirewalls (e.g., Cisco, Juniper, PaloAlto).
- Setting up routingprotocols like OSPF,BGP, andEIGRP.
- ManagingVLANs, NAT (Network AddressTranslation), and ACLs (Access ControlLists) for secure and efficient trafficflow.
7. Knowledge ofNetworkProtocols
- Understandingkey network protocols such asTCP/IP,DNS,DHCP,HTTP/S,FTP,SMTP, andSNMP.
- Familiaritywith OSI model layers and how theyrelate to networking.
8.WirelessNetworking
- Configuringand troubleshooting wireless networks,including setting up Wi-Fi routers,access points, and ensuring properwireless coverage.
- Understanding wirelessprotocols (e.g., 802.11a/b/g/n/ac/ax)and how to optimize wireless networkperformance.
Network Optimization,InformationScience,Network Problems
Employment Type: Full-time
Department / FunctionalArea: Information Technology (IT)
Experience: years
Gender: Male
Vacancy: 1
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